SSi strives to provide excellent customer support. We are available by phone or email Monday through Friday from 8:30-5:00PM.

SSi provides an account management system for your convenience. Existing customers can login to perform many functions including:

• Change your password
• Make payments
• Make changes to your account
• View usage history
• View invoices
• Perform speed tests

To access the SSi Broadband Portal you can login by entering your username and password into the existing customer's box located on the right hand side of this page.

Need Help? If you can't find what you're looking for through the user portal or in the documents below, get in touch with us! We are more than happy to help you out with any questions you might have.

Email us at internet@ssimicro.com or give us a call at (867) 669-7500

Helpful Documents

You can also find plenty of helpful information within our Frequently Asked Questions section. To find answers to your questions, simply click on the links below.

• Setting up your wireless modem
• Configuring your network – Windows Vista
• Configuring your network – Windows XP
• Setting up your email account - Windows XP
• Setting up your email account - Windows Vista
• Setting up your email account - Windows 2003
• General FAQ's
• Billing and Account FAQ's
• Need help while traveling?